The message does not contain any steps to fix the supposed problems, however, instructions can apparently be accessed via the 'Resolve Now' button presented in the email. To avoid having the account disconnected from the ProtonMail database, the email informs recipients to follow the instructions provided. Therefore, if they are not addressed immediately, users supposedly risk having access to their accounts denied.Īdditionally, the inbox will be wiped and all received and sent messages, drafts and spam messages will be deleted. The email named 'ProtonMail Account Location Is Not Secured' informs recipients that their ProtonMail accounts have been disabled from sending/receiving emails, due to failure on their part to resolve miscellaneous errors. The scam urges people to address the issues immediately, however, the link presented in the email leads to a phishing website. Attempting to log-in through this site will reveal usernames and passwords to the scammers, thereby allowing them to gain access to the exposed ProtonMail accounts. These messages claim that the recipient's email account has been suspended due to unspecified and unresolved errors, hence they risk losing access and suffering data deletion.

'ProtonMail email scam' refers to a spam campaign designed to hijack users' ProtonMail mail accounts.

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